Winbourne Consulting offers a full range of public safety services, including strategic planning, systems integration, specifications development, solution acquisition, and implementation project management and quality assurance.
Our Areas of Expertise encompass all segments of Public Safety, including:
Our Clients include city, county, state, and federal agencies located throughout the United States and the world, as well as countries in Europe, the Middle East, Asia, the Caribbean, and South America.
Acquiring Communications Consoles
The term “working the desk,” has long been a fixture of public safety jargon, originating from a time where an individual assigned to interact with the public literally sat at a desk. It was a traditional piece of office furniture, perhaps elevated slightly to provide a better view, but a desk it truly was. When radios came along, control sets were designed as desktop fixtures, earning their place next to the rotary dial telephone. Tube driven, and lacking controls other than volume, squelch, and channel selector, examples of what was then cutting edge technology can sometimes still be seen on reruns of The Andy Griffith Show.
As communications increased in complexity, conventional furniture was no longer up to the task of handling the disparate devices involved. Modular console furniture evolved, capable of mounting items in standard 19 inch racks. Typically constructed of steel housings with laminate covered work surfaces, units could be stacked and configured into numerous patterns that fit the space and served the needs of a variety of users.
The morphing of Computer Aided Dispatch systems from single dumb terminals to multiple large CRT (Cathode Ray Tube) monitors at each position heralded a migration to consoles that could accommodate their size and weight, and often featured lifting surfaces that allowed the telecommunicator to either sit or stand. Today’s generation of console furniture follows much the same pattern, but it typically designed to accommodate even more monitors, albeit the flat panel LED (Light Emitting Diode) type.
While console furniture may not be the most expensive component of a Public Safety Answering Point, costs for multiple position facilities can add up. Additionally, the life cycle of these products is potentially 15 years or more, which typically outlasts several iterations of the electronic devices that they support. For that reason, it is critical that attention be given to a number of different requirements when creating specifications for acquisition.
Winbourne Consulting has a wide range of experience in assisting clients in the design, construction and operation of Command Centers in support of public safety and other agency mission-critical operations. If you are interested in how Winbourne Consulting can assist your agency in determining their requirements, please contact us at firstname.lastname@example.org.
Winbourne Consulting is currently assisting Arlington County and the City of Alexandria, Virginia in the development of a shared 911 call processing solution to provide increased geo-diversity and cost-sharing opportunities among the jurisdictions. Winbourne is assisting in creating the necessary governance agreements, identifying operational issues, and managing the development of the functional requirements and subsequent procurement of the system.
Winbourne Consulting has been assisting the city of Waco, Texas in their acquisition of a Body Worn Camera System.
For more information on the City of Waco’s project visit: http://www.wacotrib.com/news/city_of_waco/police-to-pursue-vendors-for-body-cameras-data-storage/article_cbf7c922-17b3-507f-bbc7-fe21d57b5e92.html
Winbourne Consulting will be attending the Louisiana NENA/APCO Conference in Bossier City, Louisiana, April 3-5, 2017. http://www.louisiananena.org/symposium.asp
Winbourne Consulting attended the IWCE Conference which was held March 27-31.
Topics of interest included: FirstNet state plans and opt-out options for States. Lisa Madden, Vice President for NG9-1-1, Broadband Networks, and FirstNet attended a session discussing the need for the interoperability of NG911 and FirstNet to ensure that our nation’s first responders have access to the valuable data that citizens can provide via an IP-based 911 network. She also participated in a Town Hall as a representative of ICERT, of the NG911NOW Coalition, which discussed the industry’s perspective on challenges that have impeded the deployment of NG911 across the country.
Local Public Safety News
OHIO APCO/NENA 2017. The focus of this year’s Ohio NENA/APCO conference in Sandusky OH (April 10 – 12) was NG911 and the ESINet (Emergency Services Internet Protocol Network). The 200 attendees had a variety of training and technology sessions to choose from, but the prevalent theme of the conference was NG911 and the ESINet. Specifically Rob Jackson, Ohio 9-1-1 Administrator, discussed the Ohio steering committee ESINet tasks which included:
The steering Committee released an ESINet RFP (NG9-1-1 Design, Deploy and Operate) (https://procure.ohio.gov/proc/viewProcOpps.asp?oppID=13333) which will provide connectivity to all PSAPs within the state of Ohio. The goal is to reduce call routing times, increase interoperability between PSAPs, reduce call transfer times, enable call overflow and call backup across a region, and enable NG911 data sharing.
May 16 & 17 | Washington DC
APCO’s 2017 Broadband Summit will be held May 16-17 in Washington, DC. The annual event provides a forum for technology experts, policy leaders, industry partners, wireless service providers, and public safety professionals to discuss timely issues affecting the deployment of the FirstNet nationwide public safety broadband network.
41st Annual IACP Technology Conference
The IACP Technology Conference provides law enforcement executives, IT managers, technology specialists, and others with a forum in which to share information, best practices and lessons learned regarding state-of-the-art law enforcement information management, communications and interoperability, technology standards, and information sharing, analysis and fusion. The IACP has hosted information management and technology conferences since April 1977. The conferences provide training, professional development, and a national forum for law enforcement executives, operational managers, and technology and research staff to share best practices and lessons learned on a broad array of new and emerging technologies.
June 3-6 | San Antonio, Texas
No matter what your role is in public safety, NENA's Annual Conference & Expo delivers the education, resources, and contacts you need to be better equipped to do your job and actively prepare for the road ahead. Featuring inspiring keynote speakers, dozens of education and training sessions designed to inform and empower, comprehensive full-day and multi-day courses and workshops with real-world applications, unparalleled opportunities to network with peers and make the right connections, and an expo hall showcasing cutting-edge products and services, this is the must-attend event of the year for today’s emergency communications professional.
Conference: July 26–29, 2017
Exhibits: July 27–29, 2017
Charlotte Convention Center
FRI, the annual conference and expo of the IAFC, has provided senior-level leadership training to fire chiefs for 140 years. As an organization, the IAFC represents the world's leading experts in the first responder community. The IAFC's commitment to excellence is seen throughout FRI—from the classroom to the expo, the IAFC delivers when it comes to quality and value.
APCO 2017 is the premier event for public safety communications officials, from frontline telecommunicators to communication center managers to public safety communications equipment and services vendors. Registration opens April 3, 2017.
Articles of Interest
APCO Celebrates FirstNet’s Selection of AT&T
The Association of Public-Safety Communications Officials International celebrates the First Responder Network Authority’s selection of AT&T as its partner to implement the nationwide public safety broadband network. FirstNet users will benefit from the significant investment and infrastructure AT&T already has in place, which is more efficient than depending upon a green-field build or untested solutions.
FEMA Contracts Companies for Satellite Tracking in Disasters
Numerex announced a partnership with Software Tech Enterprises that will provide satellite-tracking systems to the Federal Emergency Management Agency. The technology will provide real-time visibility to high-value assets such as critical equipment and materials for disaster relief assistance.
DHS Adds Encryption Requirements to Responder Radio Equipment
To ensure that first responders have secure interoperability for their communications, the Department of Homeland Security announced that radio equipment requiring encryption must use Advanced Encryption Standard 256. This change in the Project 25 Compliance Assessment Program listing of grant-eligible radio equipment will help ensure that responders from different jurisdictions can communicate securely and successfully, regardless of the brand of equipment used.