December 2014 Newsletter

December 2014

Winbourne Consulting offers a full range of public safety services, including strategic planning, systems integration, specifications development, solution acquisition, and implementation project management and quality assurance.


Our Areas of Expertise encompass all segments of Public Safety, including:

  • PSAP Consolidation
  • NextGen/911 Strategic Planning and Implementation
  • Public Safety Communications and Telephony
  • Public Safety Applications and Systems Requirements and Implementation Support
  • Mission Critical Facilities Design and Fit-Out
  • 311 Call Centers and Implementation
  • PSAP Staffing and Operations Analysis


Our Clients include city, county, state, and federal agencies located throughout the United States and the world, as well as countries in Europe, the Middle East, Asia, the Caribbean, and South America.


For more information about our services and solutions, visit our website at:

Season’s Greetings from Winbourne Consulting!


Looking Back, Looking Forward


As every year ends, we all look back and the “woulda, coulda, shoulda” refrain hits us all. We all have our reasons for hoping for a better year in business and our lives. It’s a universal feeling that is part of being human in this day and age. Yet, if we look back on 2014, there were several notable events in the public safety communications business to recognize which will impact our industry in the near future and further on, milestones such as:


FirstNet is continuing conversations with states, having successfully completed the first six regional consultation workshops in 2014. The State and Local Implementation Grant Program or “SLIGP” is underway, funding state efforts in order to establish governance structures to work within the states and with FirstNet, identifying the FirstNet user communities in each state, and to supplement the state-wide interoperability plans, among others. Also, the success of the recent AWS-3 spectrum auction by the FCC will provide FirstNet with the funding that Congress authorized, with the current figure well above original projections.


The first Next Generation 911 state-wide win by a Systems Integrator was awarded in Massachusetts. General Dynamics Information Technology (GDIT) was awarded the state wide contract, prior to this win, 911 projects of this magnitude were typically awarded to telecommunications carriers to build the ESINet in each state. This could prove to be the model going forward as more states compete their respective ESINet implementation contracts in the coming year.


Funding for Body Worn Cameras (BWC) by local law enforcement, initiated by President Obama, while in response to the recent incidents in Missouri and New York, also indicates the continued evolution of technology among public safety agencies. We have participated in this evolution since building one of the first, public safety wireless video network for the Metropolitan Police in Washington, DC in 1999 to support a variety of public safety video projects across the country today. For the past several years, several local law enforcement agencies have conducted pilot programs using BWCs. The federal funding for the deployment of BWCs comes with additional funding and management challenges to law enforcement departments. Federal funding for the cameras has to be supplemented with funding for increased storage capacity that will be driven in large part by the policies and procedures instituted by each agency.


We want to extend our thanks and appreciation to Our Clients and Business Partners, whether they are first responders, government executives, technology and communications agencies, private sector firms, and international organizations. What we were able to accomplish together in 2014 and before, established a strong foundation for a great 2015.


I am sure that we can all come up with an alternative list or other points of view. However, hopefully, we can all agree on one thing and that is that our industry is continuing to evolve, providing all of us new technical and operational challenges. We are looking forward to 2015’s challenges and the opportunity to serve our industry and our clients by continuing to provide innovative and cost effective solutions, advisement and consultative services.


Jeff Winbourne, CEO, Winbourne Consulting


Industry Events


9-1-1GTW 2015 is February 22-25

Arlington, Virginia


9-1-1 Goes to Washington9-1-1 Goes To Washington is a dynamic forum with educational sessions, keynote speeches and outreach on today's most critical 9-1-1 and emergency communications policy issues. Attendees hear directly from policy makers, Members of Congress, FCC Commissioners and Administration officials and represent their state in meetings on Capitol Hill.


911 Goes to Washington

Articles of Interest



NENA, APCO, AT&T, Sprint, T-Mobile, and Verizon Wireless announced a consensus plan to meet the FCC’s challenge to improve 9-1-1 indoor location accuracy. The solution involves an agreed upon timeline to: Verify technologies and vendor performance for indoor and outdoor technologies in a test bed, accelerate the delivery of dispatch able location using indoor technologies with ambitious milestones for demonstration, standards development, and implementation of database and handset capabilities, and improves existing location technologies for better outdoor and indoor location fixes. "This agreement represents a blueprint for the improvement of 9-1-1 location accuracy, both indoors and outdoors,” said NENA President Christy Williams.



Next-Gen 911: Two States, Two Approaches to Implementation

Kansas and Connecticut, are currently installing next-generation 911 (NG911) telephone systems at hundreds of emergency call centers. Though at different stages of implementing the technology, NG911 supporters from both states believe the new arrangement is a needed evolution from an increasingly outdated system. Connecticut will roll out NG911 on a pilot basis at 10 public safety answering points (PSAPs) during the first quarter of 2015. Kansas has completed next-generation 911 pilot studies and is working to implement the technology statewide.



APCO International Public Safety CommunicationsAPCO Applauds Commission’s Actions to Improve 9-1-1 Reliability and Ensure Public Safety Values are Preserved in the Technology Transition

Alexandria, Va. – Today, the Federal Communications Commission (Commission) launched two proceedings related to the provision of 9-1-1 services. First, the Commission adopted a Policy Statement and Notice of Proposed Rulemaking (NPRM) to improve 9-1-1 service reliability and proposed mechanisms to ensure continued accountability as technologies evolve. Second, the Commission adopted a Declaratory Ruling and NPRM to modernize its rules ensuring, among other things, continued access to 9-1-1 as the nation’s communications networks transition to Internet Protocol (IP)-based technologies.


“We thank the Commission for addressing these important and timely issues,” APCO President John Wright said. “Advanced communications networks present exciting opportunities for public safety, but they also present new challenges. We look forward to reviewing the proposals and participating in the ensuing comment opportunities.” logoAnother leadership change at the First Responder Network Authority (FirstNet)

The leadership shuffle at the First Responder Network Authority (FirstNet) continues. Former FirstNet Chief Technology Officer (CTO) Ali Afrashteh has resigned FirstNet confirmed this week.