Winbourne Consulting offers a full range of public safety services, including strategic planning, systems integration, specifications development, solution acquisition, and implementation project management and quality assurance.
Our Areas of Expertise encompass all segments of Public Safety, including:
Our Clients include city, county, state, and federal agencies located throughout the United States and the world, as well as countries in Europe, the Middle East, Asia, the Caribbean, and South America.
For more information about our services and solutions, visit our website at:
The Impact on Your Organization by the Acquisition of Your Systems Vendor
TriTech Software System’s recent acquisition of Tiburon has generated a lot of questions in the public safety/PSAP community with the main theme being “what do we do if our CAD/RMS company is acquired by another company?” While customers of the acquired CAD/RMS company should have a heightened sense of awareness, there is no reason to panic.
Mergers and acquisitions occur all of the time and are part of the normal business environment. Additionally, the company that acquires the CAD/RMS business and its customers typically understands the public safety environment and generally do not initiate immediate changes that could affect PSAP, police, fire and EMS operations. That said, some type of change will occur. CAD/RMS customers should not ignore the acquisition and assume everything will remain exactly the same. It is interesting that for some people, the initial news of an acquisition is perceived as “bad news” when in reality it may result in significant improvements to the company and to its customers.
We recommend that customers take the following steps if their CAD/RMS company has been acquired.
The overall goal is to be proactive versus reactive. A clear understanding of all aspects and options will lead to objective and informed decisions.
If external assistance is needed we are available to assist an organization with any questions. We have extensive experience in dealing with contracts and organizational change. Winbourne Consulting is an independent public safety consulting firm and as such is not engaged in the selling, supporting, or leasing public safety systems and are not affiliated with any hardware or software vendors. We are however, familiar with the capabilities of all top-tier and numerous other CAD/RMS vendors in the public safety market.
Lisa Madden, ENP Joins Winbourne Consulting
Lisa Madden, ENP has joined We are pleased to announce the addition of Lisa Madden to the Winbourne Consulting team. Lisa joins us as the Director of NG9-1-1 and FirstNet. Lisa spent over 10 years with Intrado, where she was involved in various NG911, telematics, and telecommunications projects. Lisa will be responsible for Business Development and management of Winbourne Consulting projects in the NG9-1-1 and FirstNet areas. She will also provide Subject Matter Expertise to many of our projects including several active projects. Lisa earned her ENP certification in 2013, and continues to be active in local and national NENA events. Lisa can be reached at firstname.lastname@example.org or 207-756-9989 (mobile).
Winbourne Consulting is pleased to announce our relationship with Tilson Technology Management, Portland ME to assist with the State of Maine’s FirstNet project. Specifically, Winbourne Consulting is providing Subject Matter Expertise to assist the ConnectME Authority in administering the State and Local Implementation Grant Program. Some of the assistance to be provided include: looking at the importance of collaborating with all aspects of the Public Safety community as Stakeholders in this program, identifying the issues the State might encounter with this eventual implementation, and assisting in Maine’s FirstNet Consultation process. This important project is picking up steam and ConnectME will participate in an upcoming Regional FirstNet meeting in cooperation with the other New England states, as well as sponsoring a presence at the upcoming Maine NENA and MEMA annual conferences. We are excited to be part of this national project to improve communication among First Responders.
Winbourne Consulting has been awarded a contract to provide Fairfax County, VA with Information Technology Staff Augmentation services for various County Departments including Fairfax County Public Schools (FCPS). This award is for Winbourne to provide the County with various IT Staff Expertise and Subject Matter Experts to augment their current staff, on an as needed basis and as requested by the County. Award categories include Systems Analysts, Systems Engineers, Project management Specialists, General Management Analysts, and others. Winbourne has provided expertise in many of the software and hardware platforms in use by the County.
“9-1-1 Goes to Washington” A Recap of Key Topics
Winbourne Consulting attended “9-1-1 Goes to Washington” on Feb 22-25, 2015. This annual gathering, sponsored by NENA is an opportunity for NENA members to be updated on legislative issues affecting 9-1-1, and to influence and educate our elected officials on key 9-1-1 topics. This year’s event included discussions on many topics, including the three summarized below:
March 10-11, 2015
Dallas Marriott City Center
This two-day event will bring together attendees and industry leaders to discuss technologies that are on the horizon and address the challenges of the ever-changing landscape of public safety communications.
National Public Safety Telecommunicators Week – April 12-18, 2015.
Every year during the second week of April, the telecommunications personnel in the public safety community, are honored. This week-long event, initially set up in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s Office in California, is a time to celebrate and thank those who dedicate their lives to serving the public. It is a week that should be set aside so everyone can be made aware of their hard work and dedication.
APCO’s Annual Public Safety Broadband Summit provides a forum for technology experts, policy leaders, industry partners, wireless service providers, and public safety professionals to discuss timely issues affecting the deployment of the FirstNet nationwide public safety broadband network.
39TH ANNUAL LEIM CONFERENCE
The Call for Presentations has closed and the LEIM Board of Officers is evaluating the workshop proposals received. Selections will be made shortly and the full conference program will be announced
Articles of Interest
FCC Signals Support, Issues Public Notice on APCO, NENA, Carriers Location Accuracy Plan
APCO’s success in joining with NENA has reached a landmark consensus plan with the nation’s four largest carriers to improve wireless 9-1-1 location accuracy for both indoor and outdoor calls. APCO, NENA and the four industry partners formally submitted our roadmap for achieving improvements in location accuracy to the Federal Communications Commission (FCC).
Disaster Risk Reduction, Preparedness, and Recovery
Extensive experience in the United States has laid the foundation for ICMA’s international work; for many years the organization has been in the forefront of helping local government officials plan for and respond to disasters. Utilizing an extensive network of well-qualified local practitioners and experienced international consultants, ICMA International emphasizes sustainability, capacity-building, and institutional strengthening in order to help communities become more disaster-resistant.
FCC Adopts Indoor 9-1-1 Location Accuracy
The FCC voted unanimously to adopt new location accuracy rules aimed at improving wireless 9-1-1 location accuracy for indoor environments. The order incorporates many of the proposals outlined in the roadmap plan submitted to the FCC in November the four nationwide wireless carriers along with the APCO and NENA. The order focuses on two approaches for locating wireless callers indoors. The order requires all wireless carriers to provide a dispatchable location or X and Y coordinates within 50 meters of the caller, and carriers must meet these standards for 40 percent of all wireless 9-1-1 calls within two years, 50 percent within three years and 70 percent within five years.
High-Priority Information Technology Needs for Law Enforcement
This study reports on strategic planning activities supporting the National Institute of Justice (NIJ) in the area of information technology, collecting and analyzing data on law enforcement needs and offering potential solutions through technology assessment studies. The top-ranking necessities are a broad need to improve the law enforcement community's knowledge of technology and practices, a broad need to improve the sharing and use of law enforcement--relevant information, and a need to conduct research, development, testing, and evaluation on a range of topics.