Winbourne Consulting offers a full range of public safety services, including strategic planning, systems integration, specifications development, solution acquisition, and implementation project management and quality assurance.
Our Areas of Expertise encompass all segments of Public Safety, including:
Our Clients include city, county, state, and federal agencies located throughout the United States and the world, as well as countries in Europe, the Middle East, Asia, the Caribbean, and South America.
Information Sharing and Interoperability within CAD
One of the most important lessons learned as a result of the 9/11 tragedy is the mission critical need for all public safety - Police, Fire and EMS - to share strategic and tactical information in real time so it is actionable and can provide a positive tangible result to the citizens the agencies serve. Many public safety agencies list improving their “information sharing” and “interoperability” capabilities as high priority initiatives.
Initially, a lot of focus was placed on sharing criminal intelligence, crime incidents and homeland security related information resulting in the development of Information Sharing Systems, Fusion Centers, Real Time Crime Centers and Business Intelligence Systems that could aggregate, search and generate reports from large amounts of data.
Equally important to the criminal intelligence aspect is the Public Safety Operations side of the equation. We all know that emergency events such as fires, vehicle accidents, medical emergencies, crimes in progress and disasters very often involve multiple jurisdictional boundary lines. Across the nation public safety agencies are constantly assisting each other 24/7/365 through various mechanisms including automatic aid and mutual aid agreements. The agreements have resulted in lives being saved, criminals apprehended and the prevention of property being destroyed. Additionally, there is an expectation from the public that all public safety agencies work together as a team including different agencies within a jurisdiction and agencies immediately adjacent to a jurisdiction.
For automatic aid/mutual aid plans to be successful (i.e., Maximum Operational Effectiveness), the incident information exchange must be fast, accurate, precise and actionable. Unfortunately many Public Safety Answering Points/Emergency Communications Centers (PSAPs/ECCs) still rely on human-to-human communication to share incident information which can result in slower response times and erroneous information due to miscommunication. The good news is that over the years, significant progress has been made in CAD-to-CAD systems that provide a quicker and more exact sharing of incident information than human-to-human communication. With the advent of new technology, PSAPs/ECCs no longer have to using the same brand of CAD system to share incident information in real time. CAD-to-CAD (C2C) systems utilize middleware that allows disparate CAD systems to communicate with each other seamlessly and share vital incident information.
The benefits of employing a C2C system include:
The IJIS Public Safety Technical Standards Committee (IPSTSC) published a report Critical Decision Criteria for Data Sharing (July 2013) that surveyed agencies employing C2C systems to determine what real life benefits and Return on Investment they had experienced. The survey revealed:
Today, Public Safety agencies are being mandated by their constituencies to implement new technologies that provide significant benefits to the agencies and to the public that they serve. Next month, we’ll discuss in greater detail the multiple areas where vital information can be shared and how information sharing can be achieved in a straight-forward and cost-effective manner.
Next Month - Navigating the Landscape of External Data Sources and PSAP Connectivity
The City of Santa Ana, CA has hired Winbourne Consulting to oversee the initial phase of project management and implementation of the integrated software project involving Tri Tech computer-aided dispatch (“CAD”) and records management system (“RMS”) software and the purchase of new mobile data (“MDC”) terminals that will use the new integrated software once implemented.
Winbourne Consulting attended the Body Worn Camera (BWC) Symposium held on Jan 21st at the Newseum in Washington DC. The event was co-hosted by the International Association of Chiefs of Police (IACP), SafeGov, the Police Foundation, and the Major City Chiefs and Major County Sheriffs Associations.
Highlights of this full-day event included a key note address by the Honorable Michael Chertoff and included panel discussions with representatives from agencies well along the path of implementing a BWC program. We found the following discussion items to be noteworthy:
Winbourne Consulting Announces an Enhanced Service Offering - Interoperable Communications – CAD to CAD Integration
Winbourne Consulting CAD2CAD expertise and experience include working with some of the largest and most complex jurisdictions in the nation, to include the National Capitol Region and Southern California. We provide strategic planning and Project Management services to assist jurisdictions looking to achieve the strategic goal of providing incident and apparatus information during mutual and automatic aid scenarios between jurisdictions that equips first responders with real-time, electronically driven information that expedites dispatch times.
Our offerings in this area include:
FEBRUARY 21-24, 2016
9-1-1 Goes to Washington brings together hundreds of 9-1-1 professionals from around the country with policy leaders in our nation's capital to explore and discuss today's most pressing 9-1-1 and emergency communications issues. 9-1-1 Goes to Washington is the only event where you can learn about the policy challenges facing public safety and take immediate action to address them through dialog with your elected and appointed officials.
March 15-16 2016
Kansas City, MO
The Emerging Technology Forum is a two-day event created to meet the needs of public safety communications professionals who want an overview of technologies that are on the horizon and address the challenges of the ever-changing landscape of public safety communications
National Public Safety Telecommunications Week
April 10-16, 2016
Articles of Interest
DHS Releases Information on Video Datacasting Project for Public Safety
The Department of Homeland Security Science and Technology Directorate’s First Responders Group released a 100-second video on its video datacasting project. With the right design and setup, broadband devices to be used by first responders for the First Responder Network Authority nationwide public-safety broadband network should also be able to receive content downloaded through video datacasting.
The Future of Mobile Data Management
Many government agencies have mastered the basics of mobile device management, but the growing number increasingly powerful devices is changing the mobile threat landscape, and bringing a whole new level of complexity as security concerns shift from apps to data. The following tools and tactics are worth watching as agencies seek better ways to secure their data; data loss prevention, derived credentials, common criteria, Windows 10, mobile app vetting, cloud services, and containerization, or not.
FirstNet RFP Released
Alexandria, VA –The First Responder Network Authority (FirstNet) released its much-anticipated Request for Proposals (RFP) for the nationwide public safety broadband network (NPSBN). The RFP takes an objectives-based approach and seeks a comprehensive network proposal covering the entire country in order to yield the most innovative solutions from the private sector
DHS S&T Develops First Responder Tracking Technology
The Department of Homeland Security Science and Technology Directorate is developing a new system, known as the Precision Outdoor and Indoor Navigation and Tracking for Emergency Responders, to help track first responders. Traditional locator devices use GPS, inertial measurement units and other technologies. POINTER sets itself apart by using low-frequency magnetic fields that can transmit signals through any building materials.