March 2015 Newsletter

March 2015

Winbourne Consulting offers a full range of public safety services, including strategic planning, systems integration, specifications development, solution acquisition, and implementation project management and quality assurance.

Our Areas of Expertise encompass all segments of Public Safety, including:

  • PSAP Consolidation
  • NextGen/911 Strategic Planning and Implementation
  • Public Safety Communications and Telephony
  • Public Safety Applications and Systems Requirements and Implementation Support
  • Mission Critical Facilities Design and Fit-Out
  • 311 Call Centers and Implementation
  • PSAP Staffing and Operations Analysis

Our Clients include city, county, state, and federal agencies located throughout the United States and the world, as well as countries in Europe, the Middle East, Asia, the Caribbean, and South America.


For more information about our services and solutions, visit our website at:


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FirstNet Update


FirstNetThe National Telecommunications and Information Administration (NTIA) released the second phase of grant funding ($58M) for States and Territories to gather data on first responders’ coverage and capacity needs. In addition, although the FirstNet draft RFP for the comprehensive network has been delayed a few weeks, it is still expected to be released this spring. 18 Initial State (and District) Consultations (required by law to ensure that FirstNet meets the needs of public safety) have been held so far, with many more scheduled through late summer.


Similar to the uniquely Vermont tradition of Town Hall Meetings held for over 200 years on the first Tuesday of March, this community event brings citizens together to discuss the important issues of the day, while also providing for social interaction after a cold, sometimes isolating winter. FirstNet State consultations are like a Town Meeting for the public safety communities in every state and territory. For a schedule of these state consultations visit And, as suggested by FirstNet acting Executive Director T.J. Kennedy, during his key note address at the recent International Wireless Communications Expo (IWCE) conference, collaboration and cooperation among the involved stakeholders is critical for FirstNet’s success. It is clear that FirstNet has arrived!


Earlier in March, Winbourne had the opportunity to attend a FirstNet State Consultation on behalf of a State client. This meeting was well attended, and well-organized with time for casual interactions as well as for focused presentations. One presentation gave a unique perspective on a tragic Mass Casualty Incident (MCI) that grabbed the nation’s attention a few years ago. During the Consultation discussion, it became clear that Public Safety cannot depend solely on existing commercial data networks in an emergency as civilian traffic can quickly overwhelm the available airwaves as family and friends seek their loved ones, or individuals send video to the news (or social) media, or call for help via 9-1-1.


And while it’s very likely that key information regarding an MCI (or any other significant event) will initiate from a 9-1-1 call from a civilian in the middle of the chaos, perhaps a bystander has a picture of a perpetrator that they’d like share. Those PSAPs that have already upgraded their infrastructure to IP, with NG9-1-1, will [eventually] be able to receive this type of data. FirstNet will also help ensure that all appropriate emergency personnel in the field receive that photo, and if appropriate, other links to past criminal activity. The specific interface for this data (photos) to be delivered to the First Responders (via FirstNet) is being determined, and is likely to occur through the PSAPs, possibly via CAD, although it may also occur through a link to an external data source.


FirstNet is planning an upcoming Industry Vendor Day. The date and further details of the Vendor Day are to be announced soon. The Vendor Day is designed to provide for further discussions on collaboration among FirstNet stakeholders, partners, and visionaries.


Winbourne Happenings


Winbourne Consulting Starts New Project in India

Winbourne Consulting working to design the Next Generation 9-1-1 (NG9-1-1) in the Ahmedabad-Gandhinagar region of the state of Gujarat in western India. The project includes the design of the regional Emergency Services IP Network (ESINet), upgrades to the police fire and emergency medical Control Rooms or Public Safety Answering Points and Location Based Services of locating emergency callers. The regional project is the pilot for the eventual rollout throughout the state. Winbourne Consulting is a subcontractor to Optimal Solutions and Technology, Ltd. ( The OST team is working for the Gujarat State Police Department and the Gujarat Home Department as the primary client. Our firm has worked with OST on several public safety communications projects in India since 2009.


The current task is to conduct an “As-Is and To-Be Study Regarding NG911” for the Ahmedabad/Gandhinagar region of Gujarat. The project will develop the technical architecture and operational framework, an implementation plan for Emergency Services Internet Protocol (IP) Network (ESINet), Public Safety Answering Points (PSAP), and the Location Based Services (LBS) network for the Gandhinagar/Ahmedabad Region. Our team will prepare a high-level implementation plan. The plan will identify resource requirements, milestones, activities and a schedule for implementing the elements that are the focus of this Study for the Gandhinagar/Ahmedabad Region. We will also develop the capital (CAPEX )and operating (OPEX) cost estimates for the new systems. The final Preliminary Project Report will be delivered to the Gujarat government in April 2015.



ADA County State of IdahoThe Ada County Sheriff’s Office recently awarded Winbourne Consulting a contract to support the Office’s project management efforts in implementing TriTech Systems’ Record Management (RMS), Field Based Reporting (FBR) and Jail Management (JMS) application suite. This new suite of law enforcement applications will support law enforcement activities within the Ada County Sheriff’s Office and its partner jurisdictions including Boise Police, Meridian Police and Garden City Police Departments. These applications replaces existing standalone systems that are at end of life and eliminates the need for multiple interfaces between disparate systems.


This project, coupled with Winbourne Consulting’s project management support to implement TriTech’s CAD / Mobile solution for Ada County law enforcement, fire and EMS, builds the framework for a fully integrated public safety solution to support the County’s service obligations to its citizens and visitors for years to come. The CAD/Mobile implementation is scheduled for the fourth quarter of 2015 and the RMS/FBR/JMS implementation is scheduled for the first quarter of 2016. Winbourne Consulting is also assisting the County and its partners in developing a governance model to support these technologies.


Industry Events


National Public Safety Telecommunicators WeekNational Public Safety Telecommunicators Week – April 12-18, 2015.


Every year during the second week of April, the telecommunications personnel in the public safety community, are honored. This week-long event, initially set up in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s Office in California, is a time to celebrate and thank those who dedicate their lives to serving the public. It is a week that should be set aside so everyone can be made aware of their hard work and dedication.




APCO’s Annual Public Safety Broadband SummitAPCO’s Annual Public Safety Broadband Summit provides a forum for technology experts, policy leaders, industry partners, wireless service providers, and public safety professionals to discuss timely issues affecting the deployment of the FirstNet nationwide public safety broadband network.




Law enforcement practitioners attending the LEIM Conference have consistently identified the following five key takeaways from the conference:


• Networking opportunities with other agencies and practitioners

• Networking opportunities with industry-leading solution providers

• Substantive workshops with practical, relevant content

• Excellent speakers and exceptional facilities

• New insights and knowledge to address operational issues at home




NENA 2015

June 27 - July 2

Denver, CO


No matter what your role is in public safety, NENA's Annual Conference & Expo delivers the education, resources, and contacts you need to be better equipped to do your job and actively prepare for the road ahead. Featuring inspiring keynote speakers, dozens of education and training sessions designed to inform and empower, comprehensive full-day and multi-day courses and workshops with real-world applications, unparalleled opportunities to network with peers and make the right connections, and an expo hall showcasing cutting-edge products and services, this is the must-attend event of the year for today’s emergency communications professional.

Articles of Interest


Body-worn cameras for law enforcement: A really big deal and really, really Big Data


Urgent CommunicationsWith all new technologies, there are also setbacks and disappointments. Often, these can be attributed to a top-down approach to planning, acquisition, education, and execution. From a performance perspective, it is hoped that body cameras can overcome some of the technical challenges associated with in-car systems such, as their lack of peripheral vision, fixed position, distance, and limited scope.



Nation's capital implements 911 information service


American City and CountyConnect.DC Mobile Technology Lab, has been appearing in neighborhoods offering free internet access to allow residents to create their Safety Profile on site. Registered users create a free Smart911 Safety Profile online and are automatically prompted to update their information twice a year. Information is stored in a secure national database that is made available to public safety only when a 911 call is made and will display in any 911 center where Smart911 has been deployed nationwide.



New tracking tech makes IDing suspects in large crowds possible and provide a precise location in an emergency.


Police.comTechnology developed at the University of Washington detects and tracks people across multiple cameras, even when the cameras’ observation frames do not overlap. The system distinguishes individuals by drawing a numbered box around them, the box following them as they move.



DHS Offers Business Accelerator Program for Wearable Technologies


Radio Resource Media GroupThe Department of Homeland Security (DHS) Science and Technology Directorate (S&T) announced its first business accelerator program, EMERGE! The accelerator program seeks innovative solutions that help first responders save lives and carry out their missions, particularly in the area of wearable technologies, such as body-worn electronics, advanced sensors, and integrated voice and data communications embedded in a responder’s gear. “First responders can benefit from these new emerging technologies, to not only ensure their personal safety, but to better save the lives of those they serve”, said DHS Deputy Under Secretary for Science and Technology Dr. Robert Griffin.