Winbourne Consulting offers a full range of public safety services, including strategic planning, systems integration, specifications development, solution acquisition, and implementation project management and quality assurance.
Our Areas of Expertise encompass all segments of Public Safety, including:
Our Clients include city, county, state, and federal agencies located throughout the United States and the world, as well as countries in Europe, the Middle East, Asia, the Caribbean, and South America.
Update On NG9-1-1 Draft Legislation
Today, many PSAPs are faced with the challenge of how to handle all the new non-voice information that will be coming into centers. America’s 9-1-1 system is showing its age, as it remains reliant on technology that has quickly become outdated in a rapidly changing, internet enabled world.
At a time when people are using smartphones, broadband internet and innovative apps to send staggering amounts of data, texts, photos and videos to each other, 9-1-1 systems are still using voice-centric technology. The one exception is that some 9-1-1 centers are now capable of receiving and sending text messages. 911 systems need to be able to accommodate non-verbal communications from callers using various electronic devices. NG9-1-1 will allow people to communicate with 9-1-1 centers the same way that they communicate with each other. This interoperability will improve emergency response efforts and will save lives.
The Draft – Next Generation 9-1-1 Act of 2017 from Senators Nelson (FL) and Klobuchar (MN) would make the transition to NG9-1-1 a national priority. Senator Nelson is the ranking member of the Senate Commerce, Science and Transportation Committee, and Senator Klobuchar is co-chair of the Congressional NextGen 9-1-1 Caucus.
The Act is intended to encourage state and federal cooperation to build Next Generation Systems nationwide. It focuses federal efforts in support of NG9-1-1 and provides resources to use in developing and implementing transition plans. The Act calls for the expansion of the current 9-1-1 Program Office to include the Next Generation 9-1-1 Implementation Coordination Office. The Act calls for this Office to:
The Act reinforces the concept of keeping the governance and control of the 9-1-1 system with state and local government. The Act empowers states and localities to coordinate acquisitions and procurements related to the deployment of NG9-1-1 services. The Act seeks to accomplish the following goals:
These standards and commitments will help re-enforce the goal that the 9-1-1 systems can not only accept and process voice, text, data and video but they can further relay the received critical data on to first responders including relaying the information across jurisdictional lines.
In summary, the key components of the draft Act will expand the current 9-1-1 Program Office, add grant funding, ensure that entities have a consistent plan based on uniform Standards for implementing NG9-1-1 and maintain the current 9-1-1 state and local governance structure, with each state having a single POC.
For additional information on the NENA i3 Standard visit:
To view a copy of the draft Next Generation 9-1-1 Act of 2017 bill visit:
Winbourne Consulting is currently assisting numerous agencies in their transition to Next Generation 9-1-1 (NG9-1-1). For additional information on how Winbourne Consulting can assist your agency, please contact us at firstname.lastname@example.org.
Winbourne Consulting is supporting the design and construction of the Hays County, TX, Public Safety Building. HOK is the architect leading the project, planned to be completed in 2019.
Winbourne Consulting was selected by the City and County of Denver to perform a detailed Computer Aided Dispatch Integration Feasibility Study and Analysis. The purpose of the project is to determine the feasibility of, and ultimately develop a CAD to CAD solution to link the 10 counties that comprise the North Central All Hazards Region of Colorado. The outputs of the study will include an inventory of related software and equipment, a system design, estimate cost estimates, governance models, and the development of a draft Request for Proposals.
Winbourne Consulting is assisting the Port of Virginia by providing Project Management and Subject Matter Expert services in the replacement of their Security Management System. The project includes developing a feasibility analysis, requirements and business models, and the procurement, selection and implementation of a replacement system.
Winbourne Consulting will be attending the Louisiana NENA/APCO Conference in Bossier City, Louisiana, April 3-5, 2017. http://www.louisiananena.org/symposium.asp
May 16 & 17 | Washington DC
APCO’s 2017 Broadband Summit will be held May 16-17 in Washington, DC. The annual event provides a forum for technology experts, policy leaders, industry partners, wireless service providers, and public safety professionals to discuss timely issues affecting the deployment of the FirstNet nationwide public safety broadband network.
41st Annual IACP Technology Conference
The IACP Technology Conference provides law enforcement executives, IT managers, technology specialists, and others with a forum in which to share information, best practices and lessons learned regarding state-of-the-art law enforcement information management, communications and interoperability, technology standards, and information sharing, analysis and fusion. The IACP has hosted information management and technology conferences since April 1977. The conferences provide training, professional development, and a national forum for law enforcement executives, operational managers, and technology and research staff to share best practices and lessons learned on a broad array of new and emerging technologies.
June 3-6 | San Antonio, Texas
No matter what your role is in public safety, NENA's Annual Conference & Expo delivers the education, resources, and contacts you need to be better equipped to do your job and actively prepare for the road ahead. Featuring inspiring keynote speakers, dozens of education and training sessions designed to inform and empower, comprehensive full-day and multi-day courses and workshops with real-world applications, unparalleled opportunities to network with peers and make the right connections, and an expo hall showcasing cutting-edge products and services, this is the must-attend event of the year for today’s emergency communications professional.
Articles of Interest
The APCO Institute has expanded the eligibility requirements for individuals interested in applying for its Certified Public-Safety Executive (CPE) Program. Effective immediately, you are now eligible to apply for the program if you possess a high school diploma and have at least 10 years’ experience in public safety communications at the supervisor, manager or director level. And, as always, APCO Registered Public-Safety Leaders (RPLs) and those with an associate’s degree or higher are eligible to apply as well. The CPE application deadline is April 15. Scholarships are available and must be applied for before March 31. For more information.
Florida Tri-County Regional System Deploys Text to 9-1-1
A text to 9-1-1 capability went live for Gulf, Franklin and Calhoun counties served by the Tri-County Regional 9-1-1 system in Florida. The Tri-County Regional System was the first regional next-generation 9-1-1 system in operation in the state of Florida. The newly available service fully integrates text call answering within the Solacom user interface — not as a separate program using a web-based application. This integration provides 9-1-1 call-takers with a single interface to handle all call types, enhancing familiarity and ease of use.
IACP and the Urban Institute Release 2016 Social Media Survey
A national scan of practice among law enforcement agencies across the United States reveals that they use social media to notify the public of safety concerns, manage public relations, and gather evidence for criminal investigations. The International Association of Chiefs of Police and Urban Institute partnered to develop a comprehensive understanding of law enforcement’s use of social media. A total of 539 agencies representing 48 states participated in the survey and answered questions regarding their use of social media, the management of social media engagement activities, barriers to success, and their future social media needs.