Winbourne Consulting offers a full range of public safety services, including strategic planning, systems integration, specifications development, solution acquisition, and implementation project management and quality assurance.
Our Areas of Expertise encompass all segments of Public Safety, including:
Our Clients include city, county, state, and federal agencies located throughout the United States and the world, as well as countries in Europe, the Middle East, Asia, the Caribbean, and South America.
Evaluating CAD, Mobile, RMS, FMS and EMS Applications
Over the years, most agencies have relied on IT professionals to develop hardware, operating software and application software requirements. Emergency telecommunicators, sworn officers, firefighters and medics have provided some input in the evaluation and selection process, but typically they haven't had the opportunity to research the myriad of solution options available in the industry. More often than not, this has resulted in the acquisition of application software that, while the system meets the agency's basic needs, it can fall short in some of the other critical areas: such as workflow improvements, reduction of response times or increased productivity. As discussed in our previous article (Preparing for the Future of Public Safety Technology - July 2017), it is no longer sufficient for agencies to simply update technology solutions. Agencies need to articulate a clear vision and create a long-term roadmap that staff and the public served can understand.
State-of-the-art application software should to be at the core of an agency's long-term operations and strategic plan. Whether upgrading existing CAD, Mobile, RMS, FMS and EMS applications, or replacing them with software from a different vendor; there are a number of steps that can provide an agency with valuable insights during the decision-making process.
Determine the Effectiveness of Your Current Application Software.
If a decision is made to acquire new application software, the following steps can help an agency improve the likelihood of success. Several of these steps can also assist the agency in an upgrade process as it will help them focus on key issues.
Review Current Industry and Technology Trends.
Review Your Agency Policies, Workflow and Processes.
Development of a Request For Proposal (RFP) or Request For Information (RFI)
In today's fast-paced technology world and tight budgets, one of the major issues facing agencies is that new technology acquisitions require anticipating future needs which are oftentimes either only roughly defined or several years away from actual deployment. These factors, when combined with other key issues such as systems acquisitions, are time-consuming, expensive, and have long-term consequences; the benefits of devoting resources and time to developing an encompassing and well-developed approach to systems acquisitions becomes apparent.
Winbourne Consulting has the experience and the Public Safety industry knowledge to help with all, or any of the steps required to acquire the best solution, and one that will meet your agency's needs now and well into the future.
Winbourne Consulting is supporting the Hyannis, MA Fire Department in conducting a Technology Assessment and Gap Analysis. The focus of the project is on upgrading the HYFD's Computer Aided Dispatch, Records Management, Mobile Data, Fire House Alerting, and Radio systems.
Winbourne Consulting meets with Jakarta Indonesia's disaster management agency — BPBD Provinsi DKI to discuss 112 emergency communications. BPBD is the lead agency for the provincial government for providing 112 emergency communications services.
NG9-1-1 Standards & Best Practice Conference | Jan 15-18 Orlando
ENVISION: THE FUTURE OF EMERGENCY COMMUNICATIONS | Austin, Texas | January 16, 2018
Articles of Interest
Smarter Camera Systems for Better Surveillance
Using a $1.57 million grant from the National Institute of Standards and Technology, a University of Houston researcher is working to make surveillance cameras smart enough to recognize and alert public-safety managers at the first sign of threats. The catch, Shah said, is that the algorithms are based on certain assumptions. For instance, researchers assume the distributed network of cameras is always collecting data about the locations under observation, that the information is useful and that the quality is something from which an algorithm can extract information.
Oregon, Washington Issue Joint RFP for Potential FirstNet Alternative RAN
The states of Oregon and Washington issued a joint request for proposal seeking proposals from vendors willing to build and operate an alternative public-safety radio access network in either state or both under an "opt-out" scenario.
TIA, SCF Partner to Accelerate Smart Cities, Enterprise Connectivity
The Small Cell Forum and the Telecommunications Industry Association announced a far-reaching alliance to address two of the most important growth areas in connectivity - smart communities and smart buildings. They will share existing work and expertise and develop solutions that simplify and accelerate deployment of dense networks and in-building connectivity. This effort will help make smart communities a reality everywhere and drive advanced connectivity into every enterprise building.
FEMA integrates GIS Tech Into Hurricane Response and Recovery
The Federal Emergency Management Agency Hurricane Journal uses geospatial system technology from Esri to combine information from all those sources into a cloud-based dashboard for disaster-response decision-making. The Hurricane Journal draws on data from joint field offices, disaster recovery centers, shelters and other sources. It is organized into sections with maps related to support, resources, assistance, population, building impacts, transportation and infrastructure.