Winbourne Consulting is performing a detailed operational and technical assessment of the Dakota Communications Center in Rosemount, MN.....
Durango and LaPlata County have hired Winbourne to develop a strategy for effective delivery of public safety services....
Lisa Madden from Winbourne Consulting gave a presentation at the Maine NENA Conference on May 2nd in Portland, Maine....
Winbourne Consulting participated in an IWCE sponsored seminar WEBINAR 1: NG911: How Do We Pay for This?....
Winbourne Consulting attended the 2018 Spring Wisconsin NENA/APCO Conference in Wisconsin Dells on May 7th and 8th....
City of Hanoi delegation meets with Winbourne Consulting.....
We have the privilege of working with some of the most complex municipal entities in the US and the world and we don’t take this responsibility lightly. Our clients engage us in a number of ways—we help them solve business problems, manage scarce resources, and help them thrive in a highly technological environment where citizens and employees have become increasingly empowered. We view our clients as partners and work collaboratively with them to achieve results they can measure. We work both diligently and intelligently to ensure that the needs of our clients come first. And we’re not afraid to push the envelope or encourage restraint. We are only as good as the reputation of our clients, and we willingly put our own reputation on the line to ensure that they get as much out of the relationship as we do.
What Our Clients Say About Us
Winbourne applauds FCC's action on 9-1-1 reliability and resiliency
The Federal Communications Commission (FCC) took a major step to improve 9-1-1 availability to the public. The FCC action focused on the improving higher reliability and enhancing continuity of communication networks, including broadband technologies used for 9-1-1 emergency communications. This action will increase the likelihood of callers reaching 9-1-1 in times of emergency. The ruling requires telecommunications infrastructure owners to certify compliance with best practices and routinely audit network elements that are essential for 9-1-1 service, such as path diversity.
This action by the FCC provided a framework for routinely certify those elements of infrastructure that are essential to sustaining and restoring 9-1-1 service. Although., it is understood that there will probably never be 100% availability of the telecommunications infrastructure this decision mandates a clear process for ensuring that will reduce service outages and disruptions through implementing mandatory circuit audits and certification processes. Regular audits and applying best practices will a long way to improve 9-1-1 service during man-made and natural disasters.
The FCC decision was a direct result of the work done by the Metropolitan Washington Council of Governments (MWCOG) in the aftermath of the Derecho storm in 2012. The decision by the FCC was reached in a 17-month period showing the importance of this issue to the FCC. Winbourne Consulting provided support and assistance in the research and writing of the MWCOG report which can be found at http://www.mwcog.org/store/item.asp?PUBLICATION_ID=453
The FCC Report can be found at http://www.fcc.gov/document/fcc-adopts-rules-improve-911-reliability
“I have used [Winbourne Consulting] consistently on major New York City projects over the past decade because they are admirably competent and dependable at a competitive cost.”
Annette Heintz, Deputy Commissioner, Special Projects
New York City Department of Information Technology & Telecommunications
“The study has provided the keystone evidence necessary to make wide-ranging changes to improve the performance of the ECC. We could not ask for a better partner in this process of change.”
Assistant Chief John Kinsley, MS, EFO
Operations Division - Public Safety Systems Modernization, Montgomery County, Maryland Fire & Rescue Service
“The Winbourne team has been excellent to work with, they understand the technical needs and as importantly understand the user needs. They did a very good job keeping multiple agencies on track. They provided valuable input to the project team. The County continues to use the services of this group for other projects and hold them in the highest regard.”
Roy L Oliver, Assistant Director
Fairfax County, VA, Department of Public Safety Communications
Winbourne Consulting provides technology and management consulting services to help government agencies and private sector corporations accomplish their goals. We work on technology, business and operational issues, identify problem areas, and partner with our clients to plan and implement effective solutions.
Ada County, Idaho has selected Winbourne Consulting to provide Project Management Implementation Services...
The City of Los Angeles has awarded Winbourne Consulting the contract to develop the RFP for a CAD to CAD...
Arlington County, Virginia has chosen Winbourne Consulting to assist them in developing a blueprint for migration...
The State of New Jersey has awarded Winbourne Consulting a contract to perform an analysis of...
Washington, DC Location
1621 N Kent Street, Suite 704
Rosslyn, Virginia 22209