Recent News

April 2017

Winbourne Consulting has been assisting the city of Waco, Texas in their acquisition of a Body Worn Camera System....

April 2017

Winbourne Consulting attended the Louisiana NENA/APCO Conference in Bossier City, Louisiana 3/5/ 2017...

April 2017

Winbourne Consulting attended the IWCE Conference which was held March 27-31. Topics of interest included:  FirstNet state plans and opt-out options for States...

Recent Announcements

April 2017

Winbourne Consulting will be attending the Louisiana NENA/Winbourne Consulting is currently assisting Arlington County and the City of Alexandria, Virginia...

April 2017

Winbourne Consulting will be attending the Louisiana NENA/APCO Conference in Bossier City, Louisiana, April 3-5, 2017.

February 2017

Winbourne Consulting participated in 911 Goes to Washington (911GTW) on Feb 27th and 28th.  Lisa Madden, Winbourne’s VP of NG911 and FirstNet, represented iCERT...

Andrew G. Reece

Alan Kruml

Jeffrey Winbourne


Chief Operating Officer

Chief Executive Officer

Mr. Reece has an extensive background in managing large, complex municipal-based projects. He has worked on numerous public safety business and technology planning and implementation projects. He has worked on customer service and citizen Contact Center-related projects in other industries, including health and emergency management, for more than ten years. He is experienced in developing strategic plans, budget reports, cost benefit analysis assessments, return on investment reports, staff assignment, and recurring maintenance of technology projects. He has performed strategic planning, business process design, business process improvement, and organizational design and realignment for all areas of municipal agencies and departments. His government operations experience includes financial and budget, technology and systems, and their impact on business process and organization structure. His experience includes serving as project manager for 9-1-1 and 3-1-1 projects in New York City, NY, Miami-Dade County, FL, Fairfax County, VA, Peoria, AZ, and Washington, DC, as well as designing national emergency response system for the Kingdom of Jordan, and the Kurdistan Region of Iraq. He is a certified Project Management Professional (PMP).

Mr. Kruml has extensive experience in IT management, including strategic planning, technology design and implementation as well as governance and organization and is a PMP (Project Management Professional). He has over 30 years of experience as a skilled IT leader and program manager for planning, procuring, designing and implementing information technology solutions across a variety of industries and applications. He is a former Chief Information Officer with wide ranging technology strategic planning and execution expertise. He has directed efforts related to critical facility design for a number of 911 Emergency Communications Centers and/or Emergency Operations Centers including Fairfax County VA, Raleigh N.C., Lexington S.C, Washington, DC, Metropolitan Boston Homeland Security Region (MBHSR), Philadelphia, PA and Kane County, IL. He has also led the Information Systems activities at several commercial organizations, including Digital Commerce Corporation, Patient Care and at Landmark Graphics (a Halliburton Company) where he had responsibility for IT strategy, planning, implementation and operations on a global basis.

Mr. Winbourne has worked on a large variety of public safety emergency communications systems, facility, and operations projects over the past 12 years. The technology projects include radio, telecommunications, Computer Aided Dispatch (CAD), Records Management Systems (RMS), Mobile Communications, and Automated Field Reporting (AFR). Mr. Winbourne has over 20 years of technical project management experience combined with 12 years of emergency response and management systems’ domain expertise. He has served as a project manager and as a law enforcement dispatch systems subject matter expert with the Washington, DC Metropolitan Police Department and Fire Department, New York City Police and Fire Departments, Boston, MA Police, Fire and EMS Departments, Philadelphia Fire and Police Departments, Metro-Dade Police, Fairfax County, Virginia, and Raleigh, NC 911 Communications, Police, and Fire Departments on various E-911 emergency communications projects. He has experience in developing national-level emergency communications systems and architectures. He is a certified Emergency Number Professional (ENP) and a certified Project Management Professional (PMP).

Elisabeth (Lisa) Madden, ENP,

Vice President NG9-1-1, Broadband Networks, and FirstNet

Ms. Madden joined Winbourne Consulting in February 2015 with nearly 20 years’ experience with E-9-1-1 and NG9-1-1 products, systems, and operations. She joined Winbourne Consulting from Intrado (now West Safety Services), where she was involved in New Market development, working with telematics and video relay service providers, and spent over eight years managing the NG911 opportunities for the Eastern US. Ms. Madden manages Winbourne Consulting’s NG9-1-1 and FirstNet business area providing business development and executive oversight for all our NG911 efforts. She is also directly involved in many of our key projects, such as Kentucky, Las Vegas, and Washington, DC NG9-1-1 initiatives. She is the 9-1-1 lead for the Maine FirstNet project and is actively involved in the NG911NOW Coalition, committed to the accelerated deployment of NG911. Ms. Madden is a certified Emergency Number Professional (ENP), and well as a longtime volunteer First Responder with the National Ski Patrol.



Winbourne Consulting provides technology and management consulting services to help government agencies and private sector corporations accomplish their goals. We work on technology, business and operational issues, identify problem areas, and partner with our clients to plan and implement effective solutions.



Ada County, Idaho has selected Winbourne Consulting to provide Project Management Implementation Services...


The City of Los Angeles has awarded Winbourne Consulting the contract to develop the RFP for a CAD to CAD...


Arlington County, Virginia has chosen Winbourne Consulting to assist them in developing a blueprint for migration...


The State of New Jersey has awarded Winbourne Consulting a contract to perform an analysis of...



APCO International

IACP (International Association of Chiefs of Police)


IJIS Institute

International Fire Chiefs Association

National Academies of Emergency Dispatch

NENA (National Emergency Number Association)

Project Management Institute

Uptime Institute

Washington, DC Location

1611 N Kent Street, Suite 802

Arlington, Virginia 22209


Phoenix, Arizona Location

40 North Central Avenue, Suite 1400

Phoenix, Arizona 85004


Phone/Fax Numbers

[P] 703.584.5350

[F] 703.935.1147


© 2016 Winbourne Consulting, LLC.

Home | Contact Us | Careers